Privacy policy

PRIVACY POLICY

Effective Date: January 1, 2026

Last Updated: January 1, 2026

J Ganes Consulting is committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit our website, purchase products or services through Shopify, access the password-protected Client Portal, or otherwise interact with us.

1. DATA COLLECTION

We collect personal and usage data in the following categories:

  • Personal Information: Name, company name, mailing address, phone number, and email address.
  • Billing Information: Billing contact name, email, address and other related details, if provided.
  • Account Activity: Information related to your subscriptions, service usage, and transaction history.
  • Communication Preferences: Information provided for scheduling, subscribing to updates, or receiving promotional content.
  • Site Analytics: Technical information gathered through cookies, including pages visited, browser type, IP address, and session data.

2. USE OF INFORMATION

Information collected is used for the following purposes:

  • To provide access to products, reports, and services.
  • To manage client accounts, manage subscriptions and process transactions.
  • To issue communications related to reports, scheduled consultations, and account activity.
  • To send marketing and promotional updates, when permitted.
  • To analyze traffic patterns and service usage for operational improvements.
  • To generate internal and external reports on an anonymous, aggregated basis.

3. DATA STORAGE AND PROTECTION

All personal and billing information is stored securely. We employ appropriate administrative, technical, and physical safeguards to protect data from unauthorized access or disclosure. Clients may access, update, or correct their personal information at any time through the Client Portal.

4. THIRD PARTY TOOLS & SERVICES

Purchases of products and subscriptions are processed through Shopify. Shopify collects and processes personal information related to checkout, payment, and transaction activity in accordance with its own privacy practices. Information submitted during checkout may be transferred to and processed by Shopify and its service providers, including in jurisdictions outside your country of residence.

When Shopify processes personal information for its own purposes, Shopify is responsible for responding to requests regarding those activities. Additional details are available in the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

We do not sell or share personal data with unrelated third parties for marketing purposes.

5. COOKIE POLICY

Cookies and similar tracking technologies are used to:

  • Maintain client session access and portal functionality.
  • Track individual behavior for personalized account services.
  • Collect aggregate usage data to improve content performance and user experience.

Clients can control or disable cookies through their browser settings. Note that certain features may be affected if cookies are disabled.

6. DATA SECURITY & LEGAL TERMS

J Ganes Consulting, LLC limits access to personal information to only those employees who require it in order to deliver services and support. We maintain physical, electronic, and procedural safeguards that comply with applicable federal standards to help protect your personal information. Despite our efforts, no system can be guaranteed 100% secure. We cannot ensure the security of our servers or the transmission of data over the Internet, and users should be aware of the inherent risks involved in digital communication. Personal information is retained only as long as necessary to provide Services, meet legal obligations, resolve disputes, and enforce agreements.

The Terms of Use, along with this Privacy Policy, all referenced policies, and the Information Provider Representation Letter, together form the full agreement governing your use of our services and website. This agreement is governed by the laws of the State of New York, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of courts located in New York County, New York. If any provision is found unenforceable, the remaining terms shall remain in full effect. J Ganes Consulting, LLC may require a signed non-electronic version of these terms.

7. POLICY UPDATES

This Privacy Policy may be updated from time to time. Clients will be notified of material changes via email or through updates within the Client Portal.

Website: www.jganesconsulting.com